Twiford Funeral Homes Receives National Recognition as Elite Funeral Home
Twiford Funeral Homes has been honored by the National Funeral Directors Association (NFDA) with the 2015 Pursuit of Excellence Award for the 28th consecutive year. Only 155 firms from around the world received this prestigious recognition, and only 5 other firms have been able to earn this award for 28 plus years. Not only are they among the top 5 elite funeral homes to earn this award, Twiford Funeral Homes is also the only funeral home in all of Eastern North Carolina, Virginia and other surrounding states to receive this high honor. Pursuit of Excellence Award recipients raise the bar on funeral service excellence by adhering to the highest ethical and professional standards and providing unsurpassed service to families and communities.
To earn an NFDA Pursuit of Excellence Award, a participating funeral home must meet or exceed business standards set forth by the program and demonstrate proficiency in key areas of funeral service, such as compliance with state and federal regulations; providing ongoing education and professional development opportunities for staff; offering outstanding programs and resources to bereaved families; maintaining an active level of involvement within the community; participating and actively serving in the funeral service profession; and promoting funeral home services through a variety of marketing, advertising and public relations programs. Participants are also required to adhere to a Pledge of Ethical Practices.
Twiford Funeral Homes’ voluntary participation in the Pursuit of Excellence Award program reflects a clear determination to exceed the expectations of those they serve,” said NFDA Chief Executive Officer Christine Pepper, CAE. “This prestigious recognition assures families of the high-quality, compassionate service they will receive the moment they walk through the funeral home’s front door.”